Emerald Boutique Hotel

Food is okay,

No elevator, my wife which is pregnant along with her senior citizen mom it is really difficult without elevator.

I really like the way the staff treats us and as this is our first time in Bicol,they make our stay very comfortable.The location is perfect,near to everything.And Mayon will always say hello every morning when we woke up.

I really liked staying at Emerad Boutique Hotel because the staff were incredibly accommodating and made us feel very welcome throughout our stay. The hotel itself is very clean and well-maintained, which made our experience comfortable and relaxing. One of the best things about it is its convenient location—it’s close to major tourist attractions, so getting around was super easy. Overall, it was a great place to stay and made our vacation even more enjoyable.

I don’t like the room very small for me.

nesr the center

the dragging of chair above our room

love the buffet bfast and the beddings...friendly staff and value for money

the flow of water in the shower/faucet is weak

Proximity to mall and cafes

Limited food selection for breakfast

The staff are helpful and very courteous, always with a smile. The breakfast was delicious. This is my go to place whenever I need to stay overnight in Legazpi.

For the price, this was a surprisingly good hotel. The style and decor are very tasteful and modern, specially the dining rooms (the bedrooms are more basic). The food was great (try their Laing!), and got a simple but very substantial buffet breakfast. Staff were very pleasant to deal with.

The hotel needs to repair and refurbish some of its facilities. The first room we were given had a defective keycard slot, which caused the aircon to turn off by itself every few minutes. We were immediately given another room, however this one had a defective keycard reader; to get back in after breakfast, we had to ask the staff to get us a physical key. While we were informed of this beforehand when transferred, and were ok with it, it does show the hotel needs more timely maintenance.

Great customer service. Friendly, courteous and very helpful staff. Breakfast was delicious. Room was clean and tidy.

Service, buffet breakfast, hotel cleanliness

Add more amenities

I like it how they're serving even there hasn't option. They was helpful

Could be kettle at room and maybe small tables, it was really hard while for couple to eat at room.

The hotel was in a great location, right near restaurants and easy to get Grabs to the lake and the views of the volcano. The staff were also very helpful and friendly.

The room smelt very bad and the room was also damp. Therefore you were left feeling very sticky and you did not want to spend time in the room. The staff offered us another room but when we viewed it, it was the same. Another guest was also complaining for the same reason. As a result we checked out a day early, but we still had to pay for the hotel for the night we did not use.Our other complaint is that the breakfast was very limited if you are vegetarian. Only bananas and cereal. The main food was catered with Filipino meals that contained meat. There was also only a coffee pot but no other drinks available. There is no bin in the room which wasn't great. The Aircon machine was very loud and this woke us up early in the morning. We did not use ours, the noise was from the other rooms so that was frustrating.

affordable

Dated and sorrounding area filthy

Staff welcoming and extremely helpful Breakfast was excellent

No elevatorRoom 316 was smelly

Centrally located near the old Albay district. The room quality is acceptable for a short stay.

The window in my room was very small, and the view was poor (backyard), but it depends on which room you get. Breakfast selection is very limited (forget good coffee, scrambled eggs, bacon, vegetables, fresh juice).

Great staff and location Breakfast was good.Good wifi Many tv channels Walking distance to some fast food and laundry is across the road.

Blanket Abit on the thin side.Need to have a new smart tv for you tube.

Reception staff were very friendly and helped us a lot. The hotel was in a convenient yet quiet area. We had the standard room which was adequate for our needs. A great base to explore the area including Mt Mayon.

The hotel is clean,and the staff is very accommodating.Unli breakfast.

In a great location in Legazpi, walking distance to a few food restaurants and bars. A short Grab ride to the SM. An amazing deal when compared to the Marison, or Lotus Blu, both of which I would say don’t do as good a job as the Emerald.

the room, bedsheets, bathroom were clean. all the staff were helpful and accommodating. they helped us locate Mayon Gold, a chocolate factory,not seen in Waze and Google maps. they extended much effort for us to be able to go there. they were efficient in their front desk and kitchen staff because they prepared sandwiches for our breakfast because we left at 2am. the comfortable room was neat and tidy. the bathroom had hot water?? it was worth every centavo......a must stay in Bicol??

nothing?